Legal notice
This Legal Notice relates to the ecommerce website:
Website: maxigastro.shop
The website provides ecommerce functionality through which products may be displayed and offered for purchase.
Customer Service Contact
Customers and website users may contact maxigastro.shop electronically at:
Email: info@maxigastro.shop
This email address may be used for communications concerning:
- Products;
- Orders;
- Payments;
- Shipping;
- Delivery;
- Returns;
- Refunds;
- Withdrawal rights;
- Complaints;
- Privacy; and
- General website questions.
Purpose of the Website
maxigastro.shop is used for ecommerce activities.
Website functionality may include:
- Product browsing;
- Product descriptions;
- Shopping-cart functionality;
- Checkout;
- Electronic payment;
- Customer accounts;
- Order administration;
- Customer support;
- Shipping information; and
- After-sales services.
Ecommerce Platform
The website may use Shopify as its ecommerce technology provider.
Shopify may provide services supporting hosting, checkout, payments, security, store administration and related ecommerce functions.
Shopify's role as a technology provider does not mean that Shopify is automatically the seller of products purchased through maxigastro.shop.
Consumer Information
Consumers purchasing products through maxigastro.shop retain mandatory rights under applicable Italian and European Union consumer legislation.
These may include:
- Pre-contractual information rights;
- The statutory right of withdrawal;
- Rights concerning refunds;
- Rights concerning delivery;
- Rights relating to defective or non-conforming goods; and
- Legal guarantee rights.
The applicable Return and Refund Policy, Shipping Policy, Privacy Policy and Terms of Service provide additional information.
Right of Withdrawal
Subject to statutory exceptions, consumers generally have a 14-day right of withdrawal from qualifying distance contracts.
The procedures for exercising that right are contained in the Return and Refund Policy.
Where required by applicable law, an electronic withdrawal function must also be available through the website.
Legal Guarantee
Mandatory Italian consumer-law rights relating to conformity are not excluded.
For new goods, the applicable statutory legal guarantee generally lasts two years from delivery.
Where a valid lack of conformity exists, remedies may include repair, replacement, price reduction or termination of the contract according to statutory requirements.
Complaints
Customer complaints may be submitted to:
Customers should include sufficient information for the matter to be identified and investigated.
Alternative Dispute Resolution
Consumers may have access to qualified alternative dispute-resolution bodies under applicable Italian or European Union law.
Nothing in this Legal Notice prevents a consumer from exercising legally available judicial or out-of-court remedies.
Unless participation is legally mandatory or specifically agreed, the availability of a particular ADR procedure does not itself constitute an undertaking that maxigastro.shop participates in every ADR scheme.
EU Online Dispute Resolution Platform
The former European Union Online Dispute Resolution platform was discontinued on 20 July 2025.
maxigastro.shop therefore does not provide an obsolete link to that former platform.
Consumers retain access to any other dispute-resolution rights that remain available under applicable law.
Intellectual Property
Website content may be protected by applicable copyright, trademark or other intellectual-property legislation.
Unauthorized commercial reproduction, distribution or exploitation of protected content may be prohibited.
No intellectual-property right is transferred to a visitor merely because the visitor accesses the website.
Website Information
Reasonable efforts are made to provide accurate information.
However, website information may be updated as products, availability, specifications, prices, policies or operational requirements change.
Material contractual information and mandatory consumer disclosures remain subject to applicable law.
External Links
The website may contain links to third-party services.
Independent third-party websites are controlled by their respective operators.
Users should review the terms and privacy practices of any third-party service they choose to use.
Website Availability
Access to maxigastro.shop may occasionally be interrupted because of:
- Maintenance;
- Technical issues;
- Security requirements;
- Infrastructure failures; or
- Circumstances outside reasonable control.
Nothing in this section restricts contractual or consumer rights arising from an existing order.
Privacy
Personal data processed through maxigastro.shop is handled according to the Privacy Policy and applicable data-protection legislation, including GDPR where applicable.
Privacy questions may be sent to:
Applicable Consumer Law
Nothing in this Legal Notice is intended to deprive consumers habitually resident in Italy of mandatory protections arising under Italian or European Union law.
Any contractual provision that conflicts with a mandatory consumer right will apply only to the extent legally permissible.
Changes to This Legal Notice
This Legal Notice may be updated to reflect changes in:
- Law;
- Website functionality;
- Ecommerce operations;
- Service providers; or
- Regulatory requirements.
The current version will be published on maxigastro.shop.
Contact
Website: maxigastro.shop
Customer Service Email: info@maxigastro.shop
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